Privacy Policy

Effective Date: March 30, 2026 Website: https://nudelux.com/

At Nudelux (“we,” “our,” or “us”), we understand that your privacy is a fundamental right. This Privacy Policy outlines our commitment to protecting the personal data you share with us. It describes how we gather, utilize, and safeguard your information when you browse our store or commission a custom design.

By using our services, you consent to the practices described in this policy, which is designed to comply with modern privacy standards, including the California Consumer Privacy Act (CCPA) and other relevant US data protection laws.

1. The Information We Collect

To provide you with a seamless shopping experience, we collect two types of data:

A. Voluntary Information Provided by You:

  • Identity & Contact: Name, email address, and phone number.

  • Logistics: Shipping and billing addresses.

  • Order Specifics: Design preferences, custom text for personalized items, and purchase history.

  • Correspondence: Any information shared when you contact our support team.

  • Payment: While we do not store credit card numbers, we collect transaction confirmation data through our secure partner, PayPal.

B. Data Collected via Technology: As you navigate Nudelux, we automatically record:

  • Device Metrics: IP address, browser type, and operating system.

  • Behavioral Data: Pages viewed, time spent on site, and referral links.

  • Cookies: Small data files used to remember your shopping cart and site preferences.

2. Purpose of Data Usage

Your information is a tool we use solely to serve you better. We use it to:

  • Manage, produce, and deliver your bespoke orders.

  • Provide real-time shipping updates and customer assistance.

  • Guard against fraudulent transactions and technical glitches.

  • Refine our website interface based on user behavior.

  • Send exclusive updates or design inspirations (only if you opt-in).

Nudelux does not, and will never, sell or rent your personal data to third-party brokers.

3. Controlled Data Sharing

We only disclose your information to essential service providers who are contractually bound to protect it:

  • Manufacturing Partners: For the printing and assembly of your custom apparel.

  • Logistics Providers: Carriers like USPS, UPS, and Asendia to ensure delivery.

  • Secure Payment Gateways: PayPal, to facilitate safe financial transactions.

  • Digital Analytics: Non-identifiable data shared with tools like Google Analytics to monitor site health.

4. Your Tracking Choices (Cookies)

We use cookies to enhance site functionality. You have the right to:

  • Adjust your browser settings to refuse cookies.

  • Delete existing cookies from your device.

  • Note: Disabling cookies may prevent you from using certain features, such as saving items in your shopping cart.

5. Commitment to Data Security

Nudelux employs multi-layered security protocols to keep your data safe:

  • SSL/HTTPS Encryption: All data transmitted between your browser and our site is encrypted.

  • Vaulted Payments: No financial information is stored on Nudelux servers.

  • Internal Access Controls: Only authorized personnel can access order information for fulfillment purposes.

6. Data Retention Standards

We keep your personal information only for the duration necessary to:

  • Complete your orders and provide ongoing support.

  • Fulfill legal, tax, or regulatory reporting requirements.

  • Resolve any potential disputes or enforce our agreements.

7. Your Privacy Rights

Depending on your residency, you may have specific rights, including:

  • The Right to Know: Request a summary of the data we have collected about you.

  • The Right to Delete: Request the permanent removal of your personal information.

  • The Right to Correct: Update inaccurate or incomplete data.

  • The Right to Opt-Out: Withdraw consent for marketing emails at any time.

To exercise these rights, please contact us at [email protected]. We verify all requests to protect your identity and respond within 30 days.

8. Protection of Minors

Nudelux is a general audience site and is not directed toward children under 13. We do not knowingly collect data from minors. If we learn such data has been collected, we will take immediate steps to delete it.

9. External Platforms

Our site may link to third-party platforms (Social Media, Payment Portals). We are not responsible for their independent privacy practices. We encourage you to read their policies before engaging.

10. Policy Evolution

We may update this Privacy Policy to reflect changes in law or our business practices. Significant changes will be highlighted on this page. Your continued use of the site after an update constitutes acceptance of the new terms.

11. Contact Our Privacy Officer

For questions, concerns, or data requests, please reach out to us:

Email: [email protected]

Mailing Address: Nudelux 5370 Big Tyler Rd, Cross Lanes, WV 25313 United States